Utah Athletics Announces Potential Accommodations For Football Season Ticket Holders

SALT LAKE CITY, Utah – The University of Utah Athletics Department announced potential accommodations for Utah Football season ticket holders.

They have several potential accommodations for season ticket holders to provide as much assurance as possible concerning the uncertainty caused by the COVID-19 pandemic.

Utah has already announced their decision to extend the renewal deadline to May 13 which was outlined in a letter that was emailed on Monday to all season ticket holders.

The athletic department also acknowledged the many questions that season ticket holders have about the future impact of the coronavirus and the 2020 football season.

We wanted to let you know about potential accommodations for @Utah_Football season ticket holders due to the uncertainty caused by COVID-19:https://t.co/dMVLj2PhK1

— Utah Athletics (@utahathletics) April 27, 2020

In the letter, the department said they will continue to follow the advice and directives of University leadership, health experts and medical officials. They are dedicated to protecting the health, safety and well-being of student-athletes, coaches, staff and supporters.

The letter includes the following updates:

“Since the outbreak of COVID-19, we have been working to adapt timelines and policies to this unique and continually evolving situation. Many of you have questions about how an alteration or cancellation of the season may affect you. As the pandemic and global response continue to develop, we are committed to providing flexible options for season ticket holders in addition to extending the renewal deadline to May 13. Once again, it is too soon to speculate about a cancellation or alteration of the 2020 football season, but we have added the following temporary provisions to our refund policy to account for such potentialities:

•  Transference of payments to the following season (2021)
•  Re-allocation of payments to a tax-deductible donation to Utah Athletics
•  Full refunds of payments

Several questions remain, including whether or not changes will be made to game dates or number of games. Due to the wide range of possible scenarios, we are unable to answer these questions or articulate what additional options we may be able to offer. We empathize with the frustration felt during this uncertain time and we are committed to treating you with the gratitude and fairness your contributions to our community merit. Thank you for your on-going support of our student-athletes.”

Utah has asked that season ticket holders continue to contact the Utah Athletics Ticket Office with any questions or concerns so they can best address those directly.

Coronavirus Resources

• Have you or a family member been affected by coronavirus issues in Utah? KSL TV wants to hear from you. Contact KSL by emailing social@ksl.com.
• What is COVID-19? Here’s What You Need To Know To Stay Healthy
• What We Know And Don’t Know About The Coronavirus
• Four Common Coronavirus Questions Answered
• The latest coronavirus stories from KSL TV can be found at our Staying Safe: Coronavirus section.
• Your Life Your Health: How can parents prepare their home, children against coronavirus?

How Do I Prevent It?

The CDC has some simple recommendations, most of which are the same for preventing other respiratory illnesses or the flu:

• Avoid close contact with people who may be sick
• Avoid touching your face
• Stay home when you are sick
• Cover your cough or sneeze with a tissue and then throw the tissue in the trash
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing. Always wash your hands with soap and water if your hands are visibly dirty.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

How To Get Help

If you’re worried you may have COVID-19, you can contact the Utah Coronavirus Information Line at 1-800-456-7707 to speak to trained healthcare professionals. You can also use telehealth services through your healthcare providers.

Additional Resources

If you see evidence of PRICE GOUGING, the Utah Attorney General’s Office wants you to report it. Common items in question include toilet paper, water, hand sanitizer, certain household cleaners, and even cold medicine and baby formula. Authorities are asking anyone who sees price gouging to report it to the Utah Division of Consumer Protection at 801-530-6601 or 800-721-7233. The division can also be reached by email at consumerprotection@utah.gov.

Trevor Allen is a Utah Utes Insider for sports.ksl.com and host of the Crimson Corner podcast. Follow him on Twitter: @TrevorASports. You can download and listen to the podcast, here.